If you've landed on this article, your team is growing - and that's a good thing! Fellow's Free plan supports up to 10 users, so once your workspace exceeds that limit, you'll start seeing a warning banner letting you know it's time to take action.
Here's what that means, and what your options are.
Why This Is Happening
The Free plan is designed for smaller teams just getting started with Fellow. Once you have more than 10 people enabled in your workspace, you'll need to either upgrade to keep everyone connected or reduce the number of enabled users back down to 10.
Your Options
Upgrade to a paid plan (recommended)
The simplest way to keep your whole team on Fellow - without losing any access or data - is to upgrade. Any user can do this by going to Workspace Settings > Plans & Billing and selecting a plan that fits your team.
Here's a quick look at what's available:
Team plan - this plan supports up to 20 users and includes everything on the Free plan, plus:
10 AI meeting notes and recordings per user per month
Meeting automations
Project management integrations (Jira, Asana, ClickUp, Linear, Confluence, Notion, and more)
Shared personal note series
Due dates on action items
Version history for notes
Business plan - this plan is built for teams that need more AI power and CRM connectivity, including:
Unlimited AI meeting notes and recordings
Sales AI recap templates
CRM integrations (Salesforce, HubSpot)
Org-wide meeting templates
Enterprise plan - this plan is designed for larger organizations that need advanced security and admin controls, including:
Domain control and user provisioning
Workspace analytics
Delegated access
HRIS syncing (Workday, BambooHR, Namely)
Transcript redaction and custom recording avatars
You can view the full plan comparison at fellow.app/pricing.
Once your workspace is upgraded, the warning banner disappears and your entire team can keep using Fellow without any interruption.
Reduce your workspace back to 10 users
If upgrading isn't the right move right now, you can manually disable users to bring your workspace back within the Free plan limit.
To do this:
Go to Workspace Settings > Manage Users
Disable users until only 10 are marked as enabled
Important: Disabling a user does not delete their notes. Their data stays intact - it just won't be accessible to them until they're re-enabled or your workspace is upgraded.
Need step-by-step instructions? Learn how to add and remove users here.
Talk to your account manager
Not sure which plan is right for your team, or want to explore your options before committing? Our team is happy to help. Just click the chat icon in the bottom right corner of your screen and we'll connect you with the right person or book some time with us here!
Do nothing (not recommended)
If no action is taken, Fellow will automatically begin disabling users two weeks after the warning first appears. Affected users will receive an email notification and will see an error message when they try to log in. Their notes will not be deleted, but they won't be able to access them until the situation is resolved.
What We Recommend
If your team is already using Fellow, upgrading is the fastest way to make sure no one loses access mid-workflow. The Team plan in particular is built for teams in exactly this situation - it keeps everyone connected and unlocks meaningful features like meeting automations and project management integrations that make Fellow even more valuable as your team grows.
Visit Workspace Settings > Plans & Billing to upgrade today, view all plan options here, or book some time with our team!