Note: This is an Enterprise plan feature. Both a Fellow admin and a Google Workspace admin are required to set this up.
Google Workspace Sync automates the tedious work of inviting users, managing access, and maintaining managerial relationships in Fellow. Instead of manually sending invites and updating org charts, you can connect Fellow to your Google Workspace directory and let the system handle it automatically. Users are invited, removed, and updated with their managerial relationships every night, ensuring your Fellow workspace always reflects your organization's current structure.
How to Set Up Google Workspace Sync
Setting up Google Workspace Sync requires both a Fellow admin and a Google Workspace admin working together. Here's the complete process:
Step 1: Navigate to workspace integrations
Go to Workspace Settings
Click on Integrations
Step 2: Access Google Workspace sync settings
Navigate to the User Sync section
Click on the box for Google Workspace
Step 3: Open sync settings
Click on the Settings tab
Step 4: Install Fellow to Google Workspace
Click on the link to start the install process
This will open the Google Workspace Marketplace
Step 5: Complete installation in Google Workspace Marketplace
In the Google Workspace Marketplace, click Install
Follow the prompts to complete installation
Accept the requested permissions when prompted
Step 6: Confirm installation
Back in Fellow, confirm that you've installed Fellow
Click Proceed to next step
Step 7: Choose which users to sync
Select one of two options based on your needs:
Option 1: Sync all users
Syncs every user in your Google Workspace directory into Fellow
Best if your entire organization will use Fellow
Option 2: Sync users based on organizational unit
Only syncs users from specified organizational units
Enter the organizational unit path(s) separated by commas
Format: /parent/child (e.g., /contractors/support, /full-time/engineering/product)
Best for phased rollouts or specific departments
Step 8: Configure managerial relationships (optional)
Decide whether to sync managerial relationships from Google Workspace
Toggle Sync managerial relationships on or off based on your preference
Note: Syncing managerial relationships only imports the reporting structure for users who are already being synced. It does NOT automatically provision accounts for managers if they're not included in your selected organizational units.
Step 9: Confirm and start sync
Click Confirm sync
The initial sync will begin immediately
The sync will provision users and send invitation emails.
Understanding Billing Impact
When you set up Google Workspace Sync, Fellow automatically creates accounts for synced users and sends them invitation emails. These new users immediately count toward your workspace's total user count for billing purposes.
Important considerations:
New synced users are added to your bill immediately
Users count whether or not they've accepted their invitations
Review your selected organizational units carefully before confirming to ensure you're only provisioning users who will actively use Fellow
For billing details, see How is my bill calculated?