Skip to main content

Guest Users in Fellow

Collaborate with people outside your organization

Written by Julia
Updated over 2 weeks ago

What Are Guest Users?

A guest user is someone external to your organization, meaning their email domain is not in your organization's approved domain list.

Guest users have limited access to Fellow. They can only see and interact with meetings that are explicitly shared with them.

Note: this feature is available on the Solo, Team, Business, and Enterprise plans.

How to identify guest users

Guest users are identified by a diamond icon on their avatar.

What Guest Users Can See

Meetings and notes

Guest users can only see meeting notes that are shared with them. They won't be automatically added to a meeting just because they're on the calendar invite—you must explicitly share the meeting with them using the Share button.

When a meeting is shared with a guest user, they can see:

  • All meeting notes in that meeting (current and past notes)

  • The action items tab

  • Avatars of other meeting attendees

Guest users cannot see:

  • Meetings that haven't been shared with them

  • Your calendar

  • The feedback tab

  • Other sections in Fellow (only the meeting section is accessible)

Note: If a meeting with guests is merged with another meeting, the permissions of the destination meeting are kept. For example, if a guest has access to Meeting B but not Meeting A, and Meeting A is merged into Meeting B, the guest will be able to see all merged notes.

What guest users can do

Guest users can:

  • Add and edit content in shared meetings

  • Attach files

  • Assign and be assigned action items

  • View version history

  • Send notes via email

  • Export notes as a Google Doc

  • Edit their user settings

Guest users cannot:

  • Sync their calendar to Fellow

  • Merge notes

  • Delete notes

  • Add or update their manager

Who Can Invite Guest Users

Account administrators control who can invite guest users to the workspace.

Administrator settings

Administrators can enable or disable guest invitations for non-admin members:

  1. Go to Workspace Settings

  2. Click Security

  3. Toggle the setting to allow or restrict guest invitations

Member permissions

If administrators enable this setting, full members who have access to all notes in a meeting can share that meeting with guests. To share, the member must have full access to the meeting stream, meaning they've had access to every note in the stream since the start.

How to Invite Guest Users

Option 1: Share from a meeting (all members with permission)

To invite a guest user to a meeting:

  1. Open the meeting note you want to share

  2. Click the Share button in the upper right corner

  3. Enter the guest's email address (or select their name if they've already been invited as a guest)

  4. Confirm the invitation

You'll see the number of people who can access the meeting and the privileges of each attendee. Some attendees may have limited access and may not be able to invite guests.

Option 2: Add from Manage Users (administrators only)

Administrators can add guest users from the Manage Users page:

  1. Go to Workspace Settings

  2. Click Manage Users

  3. Select the Guests tab

  4. Click Add new user in the upper right corner

  5. Enter the guest's name, email, and any other information (job title, manager)

  6. Click to add the guest

You'll see how many more guests you can invite at the bottom of the modal. The number of available guest invitations depends on your plan.

Managing guest users (administrators only)

Once a guest user has been added, administrators can:

  • Edit their profile information

  • Disable their account

Did this answer your question?