The feedback feature in Fellow makes it easy for your team to give, request, and exchange feedback about a person, a meeting, or a project. All feedback is collected in one centralized inbox where you can track requests, responses, and manage your feedback workflow.
Note: This is a legacy feature and no longer available for purchase.
Types of Feedback in Fellow
Fellow supports three main types of feedback:
One-off feedback: Ask for or give feedback about a person or thing (such as a project) - Enterprise Plan feature
Meeting feedback: Get a quick pulse check on how a meeting is going and what could be improved - Team Plan feature
360 feedback: Gather comprehensive feedback about a direct report from their manager, themselves, their direct reports, and their peers - Enterprise Plan feature
The Feedback Inbox
All your feedback is located in the main feedback inbox. Access it via the more menu > feedback.
Inbox organization
The feedback inbox works like an email inbox with different categories:
Main inbox: Default view showing all feedback
Needs action: Feedback requests requiring your response
Requests sent: Feedback you've requested from others
Feedback sent: Feedback you've given to others
Drafts: Unfinished feedback requests
Archived: Completed or archived feedback
Filter feedback
You can apply filters to find specific feedback by:
Feedback type (360, meeting, one-off)
Who the feedback is about
Who the feedback is from
Feedback cards
Feedback appears in two views:
Condensed view displays:
Delivery method (who wants feedback, who has responded, who has shared feedback)
Icon and topic
Any labels
Expanded view shows the full content including:
Context: Who and what the feedback is about, who is asked for feedback, and who can see the responses
Title: An overview of what the feedback is about
Feedback or Questions: The main content of the feedback
Give Feedback
You can give someone feedback at any time without being prompted.
Steps to give feedback
Click the more icon on the left navigation bar to open your feedback inbox
Click the + button at the top
Select Give feedback
Complete the feedback card with four key sections:
The Context: The who, what, and why of the feedback
The Recipients: Who you're giving feedback to (you can share with their manager so both the person and their manager can see the feedback)
The Subject: What the feedback is about
The feedback itself: Your actual feedback (use the Browse Feedback button if you need help structuring your feedback with a template)
Preview your feedback before sending to prevent accidental sending
Click to send the feedback
After the feedback is sent, you'll see exactly who can see the feedback.
Ask for Feedback About a Person
You can ask for feedback about yourself or someone on your team. This is for feedback that is not part of a 360 review.
Steps to ask for feedback about a person
Click the + button in the feedback inbox
Complete the feedback card:
Set Topic: Choose the context for your feedback request (for example, asking about yourself or someone on your team)
Add Respondents: Choose who you'd like to ask and who can see the responses (you can edit this even after the request is sent)
Add Subject: Give your feedback request a title
Customize Questions: Add your questions (type your own or browse templates)
Click Preview & Send
Review your questions before sending the request
After the request is sent
Click on the feedback card to see submitted responses. You'll see who has completed your feedback request (shown as a fraction like ⅘).
Use the More Actions menu in the upper right corner for additional options:
Cancel further responses
Remind respondents
Edit recipients
Share with others
Re-use the questions
Print responses
Export as CSV
Ask for Feedback About Something Else
Use this option to ask for feedback about topics not covered by the standard options (yourself, someone on your team, or a meeting).
What you can ask about
A specific project
Someone not on your team
General team input (like lunch preferences)
Any other topic
Steps
Click the + icon in the feedback inbox
Select Ask about something else
Add what you're asking about in the topic field
Choose an appropriate emoji (the default book emoji can be changed to match your topic)
Add the people you'd like to ask
Add a subject and your questions
Click Preview & Send
Note: If asking about someone not on your team, the process is the same but notifications will be different.
Ask for Anonymous Feedback
Sometimes it's better for feedback to be anonymous. You can request anonymous responses from your team.
Steps to request anonymous feedback
Open the Feedback section from the More menu
Click the + button and select the type of feedback you want to ask for
Add your respondents
Check the box for Anonymous feedback
Add the rest of your questions
Click Send
What respondents see
The request displays a message at the top indicating it's anonymous
When submitting, respondents can preview their feedback and receive a reminder that their feedback is anonymous
What requesters see
The feedback responses are shown without names attached. The requester can see the responses but cannot identify who provided each response.
Create a 360 Feedback Request
360 feedback is a comprehensive way for managers to build a portfolio of feedback on their direct reports and encourage growth. It gathers feedback from multiple perspectives: the person themselves, their manager, their peers, and their direct reports.
Steps to create a 360 feedback request
Open the Feedback section from the More menu
Click the blue plus sign at the top of the feedback panel
Select 360 feedback
Choose templates for each type of respondent:
Self assessment
Manager assessment
Peer feedback
Direct report feedback
These templates determine the questions each group receives. You must select a pre-existing feedback template for each group.
Add the subject (the person the feedback is about) and their teammates
Fellow will automatically suggest people including their manager and direct reports. You can only send the types of feedback you selected templates for in the previous step.
To gather feedback about multiple people, click Add another report. Each batch will be independent but share the same questions.
Click Preview & send to confirm who will have visibility and who is receiving what
After sending, the request appears in your main feedback inbox. Click the request to see responses from each group.
Troubleshooting
You can only ask for 360 feedback about a direct report or someone under you in your org tree
If you don't see someone in the dropdown, start typing their name to narrow down the list
Customize Feedback Questions
You can create custom questions or use templates when requesting feedback.
Ways to customize questions
Type your own questions
Write any question you'd like and select the response format:
Star scale rating
Short answer (text)
Single answer (multiple choice)
Personalize with the user's name
Use the placeholder {{user}} to insert the subject's name. This is helpful when building reusable feedback templates.
Browse templates
Click the Browse Templates button to apply pre-existing feedback templates to your request.
Copy or duplicate questions
Use the duplicate option to reuse questions within the same feedback request.
Reorder questions
Drag and drop questions to change their order. Press and hold the grid icon to move questions around.
Save and reuse questions
You have two options for reusing feedback questions:
Option 1: Save as template while drafting
Select Save as template while creating your feedback request to save your questions for future use.
Option 2: Reuse questions from a sent request
Open a previous feedback request
Click the More actions menu
Select Re-use questions
This is particularly useful for creating consistent 360 feedback templates for multiple direct reports.
Share and Export 360 Feedback
After collecting feedback, you may need to share it with other teams or departments such as human resources.
Print or save as PDF
Open the Feedback section from the left sidebar
Find and click on the feedback card you want to share
Click More actions in the upper right corner
Select Print to print responses or save them as a PDF
Export as CSV
Open the Feedback section from the left sidebar
Find and click on the feedback card you want to export
Click More actions in the upper right corner
Select Export CSV
The file will download automatically
Rename the CSV file to something relevant for easier organization
Import the CSV into your data analysis tool (Excel, Google Sheets, etc.)
Note: You can export both regular and anonymous feedback as CSV files. Anonymous feedback will not include respondent names.
Privacy and Visibility
Fellow takes privacy seriously and makes visibility transparent throughout the feedback process.
How to see who can view feedback
A blue banner at the top of each feedback card shows who the feedback is visible to
When completing feedback, a confirmation message shows who will see the feedback
The author of feedback can add recipients or share with more people after the original request was sent
You cannot remove someone who has already completed the feedback (indicated by a lock icon)
Key privacy features
Forgot to add someone? You can add recipients after the request is sent
Preview feature lets you review feedback before sending to prevent accidental submissions